Financial Services - Business Intelligence Solution

Data was spread across multiple business units and aggregating data was time-consuming

The Servion Group has five business units with data spread across several different business systems tailored to their business lines.  The Servion Group initially had an internal project to centralize its reporting across the business. They had most of the data they needed, but it was time-consuming to pull reports from the different systems and aggregate the data into a usable format.

The Servion Group chose Software Design Partners to create a solution to solve these challenges.

• Data spread across multiple systems in different business units and needing to centralize the reporting across these systems.
• The existing process for aggregating the data is time-consuming and can produce poor quality data.
• Decision making is challenging because data maybe outdated, inaccurate, or incomplete.
• Historical data is not readily available.
• Systems are spread across multiple environments, including on-premise and multiple cloud environments.

Better, faster decisions based on reliable data

Software Design Partners provided expertise in business intelligence to enable The Servion Group to embark on a path to a comprehensive Data Warehouse solution. The Servion Group gained the ability to make business decisions based on reliable data and reduce the effort to aggregate the data. The solution was architected so The Servion Group could continue to leverage their existing Power BI expertise and gain the benefit of a data warehouse on the back-end to further extend their capabilities with Power BI.

The result was a more robust solution with the following advantages:

• Provides management with the data and tools to plan and prepare for fluctuations in the business.
• Provides insights that can easily be shared throughout the organization.
• Enables managers to play a more active role in pipeline management.
• Provide easy access to data enabling better decision-making across the organization.
• Enhances data quality and consistency resulting in higher confidence in the data.
• Streamlines the flow of information and improves communication throughout the organization.
• Provides historical intelligence enabling managers to view trends and leverage predictive analysis.
• Increases efficiency across the organization and provide a competitive advantage.

The Servion Group is at the beginning of their Business Intelligence journey, but they have already realized efficiency gains in several areas where the data is being leveraged. Managers immediately gained several hours per month after a few reports were implemented, and associated processes were streamlined.

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